Shipping policy

Fast, tracked shipping to every US state

Orders ship within 1 to 2 business days after payment. USPS delivers most packages in 2 to 3 business days.

From our shelf to your door

How shipping works

1

You place your order
Check out on our website and pay with Cash App, Venmo or Apple Pay.
How to pay
2

We pack it
Orders ship within 1 to 2 business days after payment. Weekend and holiday orders ship the next business day.
3

You get tracking
We email your tracking number as soon as your package ships.
4

USPS delivers
Most packages arrive in 2 to 3 business days.

Good to know

Shipping costs
Shipping is calculated at checkout based on your address and order size. You see the exact cost before you pay.
Double-check your address
A wrong address is the number one cause of delays. Spot a mistake? Email us right away with your order number. Once a package ships, we can't redirect it.
No tracking email?
If it hasn't arrived within 2 business days of paying, check your spam folder, then email us with your order number.
Contact us

Marked delivered but not received?

1

Look around
Check your mailbox, porch, back door and with neighbors.
2

Give it 24 hours
USPS sometimes scans packages before dropping them off.
3

Call the post office
Visit or call your local post office with your tracking number.
4

Email us
Still missing? We'll help you file a claim.
Contact us

Still need help?

Email us
youronlineafricanshop@gmail.com. Include your order number for the fastest answer.
Contact us
Shipping & tracking
Ships in 1 to 2 business days after payment, with tracking by email.
Shipping policy
Returns
Unopened products can be returned within 30 days of delivery.
Return policy